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Cardiac RMS: Round The Clock Cardiac Monitoring by Experts

Rich Glaim, CEO, Cardiac RMSRich Glaim, CEO
When a former nurse and an engineer, who have more than three decades combined experience in cardiac patient and device care, collaborate with an aim to help cardiology practices fulfill the requirement of remote cardiac monitoring, the result is Cardiac RMS. The company’s co-founders and managing partners, Tamara Bazar, Nancy Ranney and Richard Glaim, throughout their career, noted stories of device patients who experienced new arrhythmia’s that appropriately transmitted to their physicians office, still end up at the hospital with complications. This might have been avoided had someone been able to read the transmitted data from their pacer or ICD. “We thought there should be a reliable way to avoid these situations,” says Tamara. Cardiac RMS offers a better solution for clinics to solve the issues concerning cardiac patient monitoring.

They provide highly trained and accredited readers who follow device transmissions via the internet and report the findings in a concise, organized manner for interpretation, disposition, and billing. The amount of data transmitted daily from cardiac implantable electronic devices (CIED’s) has become unmanageable for most cardiology practices. Additionally, the lack of qualified staff available to read this data and triage it accordingly leads to non-clinically actionable transmissions being directed to the physician thereby consuming their time. To address this, the company provides certified cardiac device specialists (CCDS) accredited by the International Board of Heart Rhythm Examiners (IBHRE) who collect the data from the devices, narrow it down to the clinically relevant information and classify it according to its nature before the doctor receives it. “We are an extension of their staff. It’s like somebody from Cardiac RMS is sitting right there in the client’s office with them,” states Richard.

We center solely on helping clinics provide the best care to their patients


This reduces the load on the physician allowing them to focus on the information that is relevant to the actual physical care of the patient. “By utilizing Cardiac RMS to handle this data, physicians now require a fraction of the time to track the chronic cardiac disease health of their patients,” adds Tamara. The national transmission compliance average for cardiology patients is approximately 30-35 percent. By leveraging the company’s remote monitoring staff, cardiology groups may achieve a compliance rate in the range of 80 percent, dramatically improving overall patient care and optimizing a needed revenue stream.

Cardiac RMS is a service-based company. “We center solely on helping clinics provide the best care to their patients,” says Tamara. This service helps physicians and staff direct more attention to the patients that need it.

Additionally, being a Medicare accredited Independent Diagnostic and Testing Facility (IDTF), the company has met stringent compliance and quality regulations.

Cardiac RMS has a personal approach to their onboarding process. The co-founders go out and meet potential clients completing an analysis of current processes and procedures. They work with their clients to establish new process’ that address everyone’s needs then meet with the client’s clinical, billing and IT staff to ensure that everyone has a clear understanding of the enhanced processes.

“We will continue to grow and help more clinics in the future,” says Tamara but insists that even with growth they will remain personally connected to each cardiology group. The company does not believe in outsourcing, they believe in personal relationships and therefore have two specific readers for each client who will remain consistent over time. “As the insurance environment and the needs of our customers evolve, we are capable of adjusting our business model to one that best meets the needs of our clients and their patients” concludes Richard.
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Company
Cardiac RMS

Headquarters
Saratoga Springs, New York

Management
Rich Glaim, CEO

Description
Cardiac RMS is a Medicare-approved service and software provider that focuses on Remote Patient Monitoring for Cardiac Care Management. Their industry-leading patient and data management technology allow the staff to quickly review findings through a single monitoring platform for all CRM vendors. The triaged reports help in getting quick involvement to get better patient outcomes. Their trained specialists arm patients with timely information retrieved from the patient‘s implantable devices so they can effectively reduce 30-day re-admissions. They provide seamless, rapid patient onboarding and improved patient care and compliance, with 24/7 device alert surveillance, patient education, and support